For Water Softeners, Well Water vs City Water

Well Water Problems

A home using a well for its water source obtains the water via drilling to access groundwater in underground aquifers. The well water is usually drawn to the surface by a submersible pump. Wells can vary greatly in depth, water volume and water quality.

Well water typically contains more minerals in solution than surface water and may require treatment to soften water by removing minerals such as calcium, magnesium, arsenic, iron and manganese. Calcium and magnesium cause what is known as hard water, which can precipitate and clog pipes or burn out water heaters. Iron and manganese can appear as dark flecks that stain clothing and plumbing, and can promote the growth of iron and manganese bacteria that can form slimy black colonies that clog pipes.

Shallow pumping wells can often supply drinking water at a very low cost, but because impurities from the surface easily reach shallow sources, a greater risk of contamination occurs for these wells when they are compared to deeper wells.

The quality of the well water can be significantly increased by lining the well, sealing the well head, ensuring the area is kept clean and free from stagnant water and animals, moving sources of contamination (latrines, garbage pits) and carrying out hygiene education. It is important that the well is cleaned with 1% chlorine solution after construction and periodically every 6 months.

Many consumers do not know they can obtain the results of an annual comprehensive water test performed by their municipal water supplier at no charge! Just go to

Outbreaks of waterborne disease in the U.S. are mostly associated with private or communal water wells, or other non-community water systems. Most of the bacteria, viruses, parasites, and fungi that contaminate well water comes from humans and other animal fecal material. Common bacterial contaminants include E. coli, Salmonella, Shigella, and Campylobacter jejuni. Common viral contaminants include norovirus, sapovirus, rotavirus, enteroviruses, and hepatitis A and E. Parasites include Giardia lamblia, Cryptosporidium, Cyclospora, and microsporidia. Chemical contamination is a common problem with groundwater. Nitrates from sewage or fertilizer are a particular problem for children. Pesticides and volatile organic compounds, from many sources are the most commonly occurring pollutant chemicals in the U.S., and may be identifiable in more than a third of all U.S. wells, although this is mostly at levels below U.S. water standards. Some chemicals are commonly present in water wells at levels that are not toxic, but which can cause other problems.

Upon the construction of a new test well, it is considered best practice to invest in a series of chemical and biological tests on the well water in question.

City or Municipal Water

Water supply systems get water from a variety of locations, including groundwater (aquifers) and surface water (lakes and rivers). The water is then, in most cases, purified. The process goes something like this in the case of city/municipal water being fed by a groundwater supply:

  1. Water first enters the water treatment facility through an inlet pipe with a large metal grill to keep out large debris.
  2. A preliminary screening takes place at a pumping station, which removes fish, garbage, sewage, and grass.
  3. Once the debris is removed, the raw water enters the water treatment plant. At this point the water is dirty, smelly and unsafe to drink. Activated carbon is added to the water to remove the bad taste and odor.
  4. The water now enters a series of mixing tanks to coagulate and form clumps of sedimentation to be filtered mechanically removing all particulate matter. However, the clear water is still teaming with bacteria and viruses.
  5. Technicians chlorinate the water by adding 1.9 ml per liter of water and, in many municipal water treatment systems; fluoride is also added to the water supply.
  6. Treated water then either flows by gravity or is pumped to reservoirs, which can be elevated in such cases as water towers or on the ground.
  7. Once water is used, wastewater is typically discharged in a sewer system and treated in a wastewater treatment plant before being discharged into a river.

drinking water test can be conducted by your local Hague dealer to determine the amount of chlorine in your water.

Hague WaterMax® Water Softening Systems can eliminate water problems


  • The Hague WaterMax® Water Softening Systems for Home and Office, with its patented multi-compartment system is capable of 83 different configurations. This allows the Watermax to simultaneously address multiple well water problems.
  • The superior construction of the Watermax versus conventional water softeners includes its patented directional flow screens. These screens are laser welded to an injection-molded tank made of glass filled polypropylene.
  • The Watermax can pack pounds of a variety of media in each compartment, media that is necessary to correct some of the most severe problem water.
  • A single Watermax multi-compartment tank may contain up to a total of 5 different types of media to provide the Right Solution for your water. A claim unmatched by any conventional water softener!
  • Designed to be friendly to the environment, the Systems Controller precisely calculates the solution to your water supply needs, allowing the Watermax to use less water, less regenerate, and less energy.
  • Combine the Watermax with the Hague Reverse Osmosis System and treat yourself and your family to the highest quality working and life support water!
  • An American company makes the Watermax in America. Hague Quality Water International proudly celebrated its 50th Anniversary in 2010.

Find Out More About Our Hague Products Here.